The Oberoi Mumbai

The food is really great / the staff are so nice starting from sachel who checked us in to every single worker there.

We arrived in Mumbai in the middle of the night and from the moment we were met by the Oberoi driver we were made to feel at home. A member of staff greeted us straight from the car and handled check in inside our room so we could be comfortable. The room had been decorated for my husband’s birthday which was a nice touch. The service during our entire stay was impeccable. From the staff servicing our rooms, the waitstaff in the champagne bar and Eau bar, the baggage/driver staff, the concierge, and the pool staff, everyone was superb and couldn’t have made more of an effort to make our stay more comfortable. We have since travelled to a different city in India which doesn’t have an Oberoi and the difference in service is stark. The Oberoi is best in class.

The hospitality is beyond imagination The staff is amazing - each employee is hand picked to give an outstanding experience They proactively upgraded us to an amazing suite (we didn’t even asked for an upgrade) They asked proactively about our flight schedule next day and once they learned it’s late at night they proactively offered a 14:30 late checkout although the hotel was fully booked that day - what what a service and what a consideration 🙏🙏🙏 Bottom line - we should have stayed in the Mumbai Oberoi at least 3-4 nights to fully enjoy the experience (definitely will do so next time)

I recently stayed at the hotel and had a truly wonderful experience. From the moment I arrived, the staff made me feel welcome and attended to my every need with genuine care and professionalism. **Location:** The hotel is perfectly located in next to Trident Hotel near the beach, making it convenient to explore the surrounding area. **Rooms:** My room was spacious, impeccably clean, and well-appointed with modern amenities, a comfortable bed. It was a perfect retreat after a long day of exploring. **Service:** The service was outstanding. As I requested for a welcome to India treat and it was added without any additional charges plus the extra touches of having a welcome dessert and daily fresh fruits. The staff went above and beyond to ensure my stay was comfortable and enjoyable. **Amenities:** The hotel offers fantastic amenities, including pool, spa, gym, and restaurants, all of which added to the overall experience. **Food:** I had the pleasure of dining at the hotel restaurants and the food was delicious. The variety and quality were impressive, and the service was excellent. Overall, I couldn’t have asked for a better experience. The Oberoi Mumbai exceeded my expectations in every way, and I would highly recommend it to anyone looking for a top-notch stay in Mumbai.

Places like The Oberoi at Nariman Point should not have to be bothered with ratings and reviews because every aspect of the hotel is so exceptional, near perfection, that even this brief review is meaningless in the grander scheme of things. And yet, I will take this time to say that every staff member--every one of them--makes a guest at The Oberoi feel as if they were the only person there. From the breakfast chef and towel supplier, to the gym assistant and front desk, every person has been trained with the utmost in civility, generosity, and kindness. And of course the rooms and services provided are unmatched. This is why I stay at The Oberoi when I can because it is an experience unlike any other in hotels--they show all hotel brands throughout the world the exacting yet effortless standard to which everyone should strive. And us mere mortals are forced to enjoy, gain peace, and be fulfilled at every turn. Thank you Oberoi for all that you do.